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Marketplace sellers,
free yourselves
from logistics
constraints

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Introducing

From storage to
end-customer management

Our fulfillment service covers all your logistics operations (storage, preparation, dispatch): entrust this part of your business to us and focus on your development and growth. By using Weavenn’s fulfillment service, you also reduce your logistics costs while improving customer satisfaction (shorter delivery times, more responsive customer service, etc.).

On demand services
tailored to your needs and
those of your customers

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Fulfillment

Facilitate your logistics operations by entrusting us with your product inventories, and benefit from expert know-how to boost your logistics performance (order fill rate, delivery times, etc.).

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Sales support

Improve customer satisfaction through responsive, high-quality handling of order-related requests.

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In-store delivery

Offer your customers the possibility of picking up their order directly in-store, thereby increasing the number of possible pick-up points and creating synergies with retailers.

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Geographic coverage

We deliver across Europe through a network of warehouses strategically located throughout the region.

This local presence helps optimize delivery times and reduce transportation costs.

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Delivery and installation of bulky products

Offer your customers a high-value service with complete handling of the delivery and installation of bulky products. You simplify your logistics while keeping costs under control, without compromising on service quality.

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Bulky equipment and large appliance take-back

Meet your regulatory obligations by offering the take-back of bulky equipment and large household appliances (+30 kg) directly from your customers’ homes. An integrated service, easy to activate, that secures your delivery processes while ensuring compliant and controlled management of the collected equipment.

Upcoming

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Multi-channel order management

Centralize the management of orders coming from multiple marketplaces and sales channels within a single back-office. You simplify your logistics operations while maintaining clear visibility and unified control over all your flows.

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Express receiving

When your goods arrive, Weavenn processes them as a priority. Our teams receive and stock your products in less than 24 hours. You can track every inbound flow in real time, with no waiting and no stock disruptions.

Services à venir

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Logistique prédictive

Anticipez les ruptures de stock grâce à des prévisions basées sur vos ventes et vos flux logistiques. Vous gagnez en visibilité sur vos besoins de réapprovisionnement et sécurisez la disponibilité de vos produits sur l’ensemble de vos canaux de vente.

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Onboarding marketplace et gestion KYC

Simplifiez votre développement sur de nouvelles marketplaces grâce à un accompagnement complet à l’onboarding et aux démarches KYC. Weavenn vous aide à ouvrir et configurer vos boutiques plus rapidement, pour accélérer votre présence sur de nouveaux canaux de vente.

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Service Après-Vente pour compte de tiers

Etendez la prestation du service client et le champ des réponses pouvant être apportées à vos clients en ne proposant pas seulement de traiter les demandes liées à la livraison mais en apportant également des solutions pour la réparation d’objet.

Our partner marketplaces

Take advantage of the benefits offered by our partner marketplaces for your fulfillment offers, including site prominence, faster payment, buybox access, etc.

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Why choose
Weavenn?

Benefit from optimal service quality

Take advantage of our expertise, experiences and infrastructure to offer your customers the best possible experience.

Reduce your costs

Reduce your costs with our competitive prices, and accelerate the development of your business thanks to simplified management of your operations.

Collaborate with confidence

Entrust your logistics operations to us with complete peace of mind: real-time visibility of your stocks and orders, and transparent invoicing.

They trust us

I would like to express my utmost satisfaction with the Weavenn team for their exceptional logistics service, which has enabled our brand, ANKER, to multiply our sales by 4 on Fnac Darty while maintaining impeccable service quality. Their professionalism and commitment have made Weavenn an indispensable partner in our success.

I would like to express my gratitude for the exceptional service I received from Weavenn. It was undoubtedly one of the best services I have ever experienced. I am extremely satisfied with the quality and efficiency of their performance.

Frequently asked
questions

What is the relationship between Fnac Darty, CEVA Logistics and Weavenn?

Weavenn was created in 2024, and is equally owned (50% each) by two major shareholders, Fnac Darty and CEVA. It benefits from the expertise and know-how of its two founding groups for its development and activities, while retaining its independence and its own strategy.

What modules are included in Weavenn’s e-commerce logistics service?

The e-commerce logistics service comprises two modules: fulfillment and sales support.

The fulfillment module takes full responsibility for the storage, pick pack and delivery of B2C orders on behalf of marketplace sellers.

The sales support module, on the other hand, handles end-customer queries and complaints regarding their orders, to ensure a quality customer experience.

By delegating part of their activity to Weavenn, sellers can concentrate on developing and growing their business.

Who can benefit from Weavenn’s e-commerce logistics service?

The e-commerce logistics service is aimed at marketplace sellers wishing to delegate their logistics operations.

How much does Weavenn’s e-commerce logistics service cost?

You can benefit from Weavenn’s e-commerce logistics service without any obligation or start-up costs.

We attach great importance to clear invoicing for our customers, which is why the cost of the e-commerce logistics service breaks down as follows:

  • storage costs depending on the number of m3 occupied
  • transport pick-pack fees based on order parameters.
  • sales support costs based on the volume of calls/messages handled.

For more information on logistics costs, please contact us.

Where can I deliver to? What type of delivery do you offer? Which partner delivers to end customers?

Weavenn currently offers D+2 delivery in mainland France (including Corsica), thanks to our partners (Colis Privé, UPS, Darty, etc.).

Our company is constantly evolving, and we are working to expand our service offering in terms of territory covered and types of delivery possible, in order to best meet our customers’ needs.

What types of products can Weavenn handle?

We currently handle orders from the Fnac and Darty marketplaces.

Eligible products are those weighing less than 20 kilograms and measuring between 20 centimetres and 200 centimetres in width + length + height.

However, some products cannot be supported for safety reasons. If you have any questions on this subject, please do not hesitate to contact us for further information.

Our aim is to extend the range of eligible products over the coming months, so that you can benefit from our services over a wider area.

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