We deliver across Europe through a network of warehouses strategically located throughout the region.
This local presence helps optimize delivery times and reduce transportation costs.
Our fulfillment service covers all your logistics operations (storage, preparation, dispatch): entrust this part of your business to us and focus on your development and growth. By using Weavenn’s fulfillment service, you also reduce your logistics costs while improving customer satisfaction (shorter delivery times, more responsive customer service, etc.).
Fulfillment
Facilitate your logistics operations by entrusting us with your product inventories, and benefit from expert know-how to boost your logistics performance (order fill rate, delivery times, etc.).
Sales support
Improve customer satisfaction through responsive, high-quality handling of order-related requests.
In-store delivery
Offer your customers the possibility of picking up their order directly in-store, thereby increasing the number of possible pick-up points and creating synergies with retailers.
Geographic coverage
Offer your customers a high-value service with complete handling of the delivery and installation of bulky products. You simplify your logistics while keeping costs under control, without compromising on service quality.
Bulky equipment and large appliance take-back
Meet your regulatory obligations by offering the take-back of bulky equipment and large household appliances (+30 kg) directly from your customers’ homes. An integrated service, easy to activate, that secures your delivery processes while ensuring compliant and controlled management of the collected equipment.
Multi-channel order management
Centralize the management of orders coming from multiple marketplaces and sales channels within a single back-office. You simplify your logistics operations while maintaining clear visibility and unified control over all your flows.
Express receiving
Logistique prédictive
Anticipez les ruptures de stock grâce à des prévisions basées sur vos ventes et vos flux logistiques. Vous gagnez en visibilité sur vos besoins de réapprovisionnement et sécurisez la disponibilité de vos produits sur l’ensemble de vos canaux de vente.
Onboarding marketplace et gestion KYC
Simplifiez votre développement sur de nouvelles marketplaces grâce à un accompagnement complet à l’onboarding et aux démarches KYC. Weavenn vous aide à ouvrir et configurer vos boutiques plus rapidement, pour accélérer votre présence sur de nouveaux canaux de vente.
Service Après-Vente pour compte de tiers
Etendez la prestation du service client et le champ des réponses pouvant être apportées à vos clients en ne proposant pas seulement de traiter les demandes liées à la livraison mais en apportant également des solutions pour la réparation d’objet.
Take advantage of the benefits offered by our partner marketplaces for your fulfillment offers, including site prominence, faster payment, buybox access, etc.
Benefit from optimal service quality
Take advantage of our expertise, experiences and infrastructure to offer your customers the best possible experience.
Reduce your costs
Reduce your costs with our competitive prices, and accelerate the development of your business thanks to simplified management of your operations.
Collaborate with confidence
Entrust your logistics operations to us with complete peace of mind: real-time visibility of your stocks and orders, and transparent invoicing.
Thanks to its ergonomic interface, it’s easy to get to grips with our tool and get up and running with your business!
Notify us when your merchandise has been shipped, monitor your stock levels and plan your next deliveries directly from the interface.
Track your sales and their progress status to supervise your results as closely as possible.
View your invoices for a transparent understanding of the costs associated with Weavenn services.
Weavenn was created in 2024, and is equally owned (50% each) by two major shareholders, Fnac Darty and CEVA. It benefits from the expertise and know-how of its two founding groups for its development and activities, while retaining its independence and its own strategy.
The e-commerce logistics service comprises two modules: fulfillment and sales support.
The fulfillment module takes full responsibility for the storage, pick pack and delivery of B2C orders on behalf of marketplace sellers.
The sales support module, on the other hand, handles end-customer queries and complaints regarding their orders, to ensure a quality customer experience.
By delegating part of their activity to Weavenn, sellers can concentrate on developing and growing their business.
The e-commerce logistics service is aimed at marketplace sellers wishing to delegate their logistics operations.
You can benefit from Weavenn’s e-commerce logistics service without any obligation or start-up costs.
We attach great importance to clear invoicing for our customers, which is why the cost of the e-commerce logistics service breaks down as follows:
For more information on logistics costs, please contact us.
Weavenn currently offers D+2 delivery in mainland France (including Corsica), thanks to our partners (Colis Privé, UPS, Darty, etc.).
Our company is constantly evolving, and we are working to expand our service offering in terms of territory covered and types of delivery possible, in order to best meet our customers’ needs.
We currently handle orders from the Fnac and Darty marketplaces.
Eligible products are those weighing less than 20 kilograms and measuring between 20 centimetres and 200 centimetres in width + length + height.
However, some products cannot be supported for safety reasons. If you have any questions on this subject, please do not hesitate to contact us for further information.
Our aim is to extend the range of eligible products over the coming months, so that you can benefit from our services over a wider area.