Marketplace sellers,
free yourselves
from logistics
constraints
From storage to
end-customer management
Our fulfillment service covers all your logistics operations (storage, preparation, dispatch): entrust this part of your business to us and focus on your development and growth. By using Weavenn’s fulfillment service, you also reduce your logistics costs while improving customer satisfaction (shorter delivery times, more responsive customer service, etc.).
On demand services
tailored to your needs and
those of your customers
Fulfillment
Facilitate your logistics operations by entrusting us with your product inventories, and benefit from expert know-how to boost your logistics performance (order fill rate, delivery times, etc.).
Sales support
Improve customer satisfaction through responsive, high-quality handling of order-related requests.
Upcoming
In-store delivery
Offer your customers the possibility of picking up their order directly in-store, thereby increasing the number of possible pick-up points and creating synergies with retailers.
Delivery and installation by Darty
Take advantage of Darty’s expertise in the delivery and installation of bulky products to offer your customers a high value-added service, while simplifying and reducing the cost of your logistics.
Equipment collection and products buy-back
Fulfill your regulatory obligations by taking back bulky equipment at home, and participate in extending the life cycle of products by having them bought back by Fnac Darty Second Life teams.
Third-party after-sales service
Extend your customer service and the range of responses you can provide to your customers by offering not only delivery-related services, but also repair solutions.
Our partner marketplaces
Take advantage of the benefits offered by our partner marketplaces for your fulfillment offers, including site prominence, faster payment, buybox access, etc.
Why choose
Weavenn?
Benefit from optimal service quality
Take advantage of our expertise, experiences and infrastructure to offer your customers the best possible experience.
Reduce your costs
Reduce your costs with our competitive prices, and accelerate the development of your business thanks to simplified management of your operations.
Collaborate with confidence
Entrust your logistics operations to us with complete peace of mind: real-time visibility of your stocks and orders, and transparent invoicing.
Track your activity
in real time
Intuitive design
Thanks to its ergonomic interface, it’s easy to get to grips with our tool and get up and running with your business!
Inventory management
Notify us when your merchandise has been shipped, monitor your stock levels and plan your next deliveries directly from the interface.
Order management
Track your sales and their progress status to supervise your results as closely as possible.
View your invoices
View your invoices for a transparent understanding of the costs associated with Weavenn services.
They trust us
I would like to express my utmost satisfaction with the Weavenn team for their exceptional logistics service, which has enabled our brand, ANKER, to multiply our sales by 4 on Fnac Darty while maintaining impeccable service quality. Their professionalism and commitment have made Weavenn an indispensable partner in our success.
Frequently asked
questions
What is the relationship between Fnac Darty, CEVA Logistics and Weavenn?
Weavenn was created in 2024, and is equally owned (50% each) by two major shareholders, Fnac Darty and CEVA. It benefits from the expertise and know-how of its two founding groups for its development and activities, while retaining its independence and its own strategy.
What modules are included in Weavenn’s e-commerce logistics service?
The e-commerce logistics service comprises two modules: fulfillment and sales support.
The fulfillment module takes full responsibility for the storage, pick pack and delivery of B2C orders on behalf of marketplace sellers.
The sales support module, on the other hand, handles end-customer queries and complaints regarding their orders, to ensure a quality customer experience.
By delegating part of their activity to Weavenn, sellers can concentrate on developing and growing their business.
Who can benefit from Weavenn’s e-commerce logistics service?
The e-commerce logistics service is aimed at marketplace sellers wishing to delegate their logistics operations.
How much does Weavenn’s e-commerce logistics service cost?
You can benefit from Weavenn’s e-commerce logistics service without any obligation or start-up costs.
We attach great importance to clear invoicing for our customers, which is why the cost of the e-commerce logistics service breaks down as follows:
- storage costs depending on the number of m3 occupied
- transport pick-pack fees based on order parameters.
- sales support costs based on the volume of calls/messages handled.
For more information on logistics costs, please contact us.
Where can I deliver to? What type of delivery do you offer? Which partner delivers to end customers?
Weavenn currently offers D+2 delivery in mainland France (including Corsica), thanks to our partner Colis Privé.
Our company is constantly evolving, and we are working to expand our service offering in terms of territory covered and types of delivery possible, in order to best meet our customers’ needs.
What types of products can Weavenn handle?
We currently handle orders from the Fnac and Darty marketplaces.
Eligible products are those weighing less than 20 kilograms and measuring between 20 centimetres and 200 centimetres in width + length + height.
However, some products cannot be supported for safety reasons. If you have any questions on this subject, please do not hesitate to contact us for further information.
Our aim is to extend the range of eligible products over the coming months, so that you can benefit from our services over a wider area.